Christophe Marcant

236 West Portal Ave , #501

San Francisco , CA 94127

  (415) 869-5394

site-cpmjob@sneakemail.com

Objective

A high-impact senior software engineering management position in a dynamic organization requiring creative and innovative approaches to problem solving, strategy development, and the fulfillment of business goals, where I can use my established skills in management, implementation, and design.

Capabilities

A hands-on self-starter and a high-energy, enthusiastic, and dependable individual who excels in challenging and competitive environments.

Strong leadership skills with high-quality standards.

Accomplished software engineering manager with more than 15 years of experience with software product companies.

Track-record in understanding customers' needs and delivering quality solutions on schedule.

Solid product development and management experience in object, client-server, web, and Artificial Intelligence technologies.

Accomplishments

Executive

Formulated long-range planning, developed professional services practice, and instilled company vision and direction within department.
Handled large contract negotiations ($5M).
More than doubled annual revenue for region while company was experiencing a 35% growth rate.
Contributed to revenue generation and client relationship building. Promoted products worldwide.
Responsible for customer satisfaction, plans, organization, budget.
Negotiated with vendors to acquire the most sensible solution in a startup environment.
Promoted quality and defined development processes that facilitated product improvement.

Management Supervision

Managed Services, Product, IT, Support, and QA departments.
Managed large scale, concurrent product line rollouts.
Managed large, diversified engineering groups (40+).
Tripled an engineering group (25) in less than a year.
Supervised worldwide Customer Support and Field Applications engineers used for both pre- and post-sale support. Put in place structures to better manage these resources (training, coaching, communication paths, and career profile).
Monitored hardware deployment and solutions, software acquisitions, and corporate web page rollouts.

Innovation

A procurement system, which was later sold to a major automotive data provider. This system gathered and normalized vehicle information obtained from multiple sources over various acquisition channels to fulfill customer orders. It combined web crawling technologies with a data adaptation engine using various AI techniques to identify and enhance vehicles (500,000) obtained through incomplete and inconsistent feeds (0.7% rejection rate). This data was retrieved through a fuzzy matching retrieval system. A new XML vehicle exchange format was created to facilitate communication with partners.
A handheld-based application to allow buyers access to order bank and targeted purchase lists. The success of this application was recognized by AvantGo in a customer profile and by the Strategic Research Institute.
An Integrated Network Management prototype which, upon presentation to Iridium LLC's board, allowed Motorola to engage in a $20M project.
An Air Monitoring System used by the Space Biosphere Ventures for more than 4 years.
A raster graphic microprocessor emulator in 2 months. This system allowed Hughes Aircraft to start developing custom software microcode while the hardware was actually being built.

Employment History

2000 - 2001

Director, Procurement and Logistics Systems

iMotors, Inc.

San Francisco, CA

iMotors, launched in September 1999 as the Internet's first real e-commerce auto company, allowed customers to order and purchase used vehicles online. Managed the engineering team responsible for the design and implementation of various procurement systems needed to fulfill customer orders.

1998 - 1999

V.P., Professional Services

Augeo Software Inc.

San Jose, CA

Augeo Software offered an enterprise-wide, client-server and web-based solution to professional service organizations that automated the mission critical business processes (client, engagement, resource, financial, best practices, process management). Responsible for all consulting, training, and customer support aspects for North America. Also responsible for IT and QA .

1997 - 1998

Program Manager, SolutionCore Product Line

TCSI Corp.

Alameda, CA

SolutionCore was TCSI's middleware offering for building and deploying advanced telecom network management applications. This large-scale software development environment provided both Telecommunications Management Network (TMN) and CORBA interoperability. As a senior manager in the Product Division, supervised the department in all technical aspects (development, support, documentation, and training).

1996 - 1997

Program Manager, CCSS7 Network Management System

TCSI Corp.

Berkeley, CA

C7NMS was designed to seamlessly control multi-billion dollar, nationwide CCSS7 phone networks, by providing configuration, fault, and performance management across multiple vendor switches and operations systems. Responsible for all P&L aspects associated with both turnkey solutions and support activities.

1994 - 1996

System Architect

Objectwise

Chandler, AZ

Lead Architect for Motorola Iridium Integrated Network Management Project. Advised the technical team and supervised development.

1993 - 1994

Manager, Applications Engineering

Gensym Corp.

Redwood City, CA

G2 was the leading real-time expert system development environment offered by Gensym. Supervised the Field Applications Engineers in their pre and post-sales support activities.

1990 - 1993

Manager, Western Region

Gensym Corp.

Redwood City, CA

Responsible for the P&L associated with operations in the western region ( USA and Canada)

1989 - 1990

Sr. Consulting Engineer

Gensym Corp.

Redwood City, CA

Provided worldwide consulting services -- customized training, specifications, software development, and advising.

1986 - 1989

Manager, Customer Support

Cognitech

Paris, France

Cognitech offered turnkey AI solutions in Europe. Created and managed the Customer Support Department for Cognitech's AI software distribution activities ( IntelliCorp KEE , Gensym G2, Lucid Common Lisp, BIM Prolog ).

1985 - 1986

Sr. Knowledge Engineer

Inference Corp.

Los Angeles, CA

Inference developed and marketed the Automated Reasoning Tool (ART) inference engine. As a knowledge engineer, helped customers in the use of the ART programming language.

1981 - 1984

Research Assistant

Université of Paris (VI, XI)

Paris, France

Developed the inference engine ZERO+. This software received a national award from the French Computer Agency ( ADI ). Supplemented previous studies on Artificial Intelligence.

Education

1982

Advanced Graduate Degree in Artificial Intelligence , Expert Systems

Université Paris VI

Paris, France

1982

M.S. , Computer Science

École des Mines

Paris, France

Minor: Engineering

Skills

Hardware

UNIX Workstations , PC , Mac

OS

Strong UNIX (15+ years), Windows, MacOS

B2B

XML, SOAP, Wireless, Web crawling

Programming

C, C++, HTML, Java, JavaScript, Lisp, Perl, shells.

Technology

Knowledge-based systems, Neural Nets, Natural Language Processing, Intelligent Agents, Data Mining. Database (SQL Server). Object-Oriented Programming. Client Server Architecture and Distributed Systems.

Languages

Fully bilingual in French and English. Some knowledge of German and Portuguese.